Cancellation/Refund Policy
You can cancel your order before it has been processed by the brand/seller. We’ll refund the full amount you’ve paid for such a cancellation.Here’s how to cancel your order:
- Log in to your account and go to My Account
- Select the appropriate order from My Orders
- Click on ‘Cancel Order’ for the items you want to cancel, individually
- Select the reason and confirm the cancellation
Make sure you cancel your order before it has been processed by the brand/seller. That’s the only way we can refund the full amount you’ve spent.
Once your order has been cancelled, it will take 8-10 working business days for your refund to be processed and the amount to be transferred back to the source account. In the case of certain public sector banks, it can take up to 15-20 working days.
Yes. We’ll refund the entire amount for a cancelled order.